At Pickcarrental.com, we understand that travel plans can change unexpectedly. That’s why we’ve created a flexible and transparent cancellation and refund policy to give you peace of mind when booking your rental vehicle. Our goal is to make the cancellation process as straightforward and hassle-free as possible while ensuring fairness to both our customers and our rental partners.
Free Cancellations: Most reservations made through Pickcarrental.com are eligible for free cancellation up to 48 hours before the scheduled pick-up time. This allows you to modify or cancel your booking without penalty if your plans change. To check the cancellation window for your specific reservation, please refer to the “Rental Terms” section provided during the booking process. Cancellations made within the free window will be fully refunded to your original method of payment, typically within 5–10 business days.
Late Cancellations and No-Shows: If you cancel your reservation less than 48 hours before your scheduled pick-up time, a cancellation fee may apply, depending on the rental provider’s policy. In the event of a no-show — where you fail to pick up the car without prior notice — no refund will be issued, and the full rental charge may still apply. It’s important to contact us or the rental provider as soon as you anticipate any delays or issues with your reservation to avoid unnecessary charges.
Prepaid Bookings: For prepaid reservations, cancellation policies may vary by rental partner. Some prepaid bookings may offer full or partial refunds based on how early the cancellation request is submitted. Please always review the specific terms and conditions at the time of booking. If a refund is due, it will be processed automatically and credited back to your original payment method.
Refund Processing: Refunds are typically processed within 5 to 10 business days, although the exact timing may depend on your bank or credit card provider. You will receive an email confirmation once your cancellation has been processed and the refund has been initiated.
Modifications: Need to change your pick-up time, drop-off location, or vehicle type? Many reservations can be modified free of charge, depending on availability and partner policies. To request a change, simply log into your Pickcarrental.com account or contact our customer support team.
At Pickcarrental.com, your satisfaction is our top priority. Our cancellation and refund policies are designed to offer flexibility, transparency, and protection, so you can book with confidence every time. If you have any questions or need help with a cancellation, our support team is available 24/7 to assist you.